Episode 23

Episode 23: "A Talk with Senior International QA/QC Coordinators from Patient Safety Monitoring in International Laboratory (pSMILE)."

Lona Small MBA, PMP, CPBPM, MT(ASCP) sat down and spoke with Heidi Hanes, BS, MT (ASCP) and Peggy Coulter, MDE, BS, MT(HEW) both Senior International QA/QC Coordinator and Technical Specialist at Patient Safety Monitoring in International Laboratory (pSMILE).

Heidi and Peggy discussed their journey from building up a wealth of experience as Clinical Lab Scientists in hospital labs to now supporting laboratories in developing countries through pSMILE.

Heidi and Peggy work involve ensuring a high quality standard of pSMILE labs and ensure the integrity and reliability of tests to monitor safety and efficacy of experimental products investigated as the labs monitor analytes of patients involved in Clinical trials to ensure patient safety.

pSMILE evaluates and develops capability of laboratories in developing countries through the National Institute of Health (NIH) - Division of AIDS (DAIDS) - supported prevention, vaccine and therapeutic clinical studies.

Peggy discussed some of her experience travelling to many countries to perform audits and set up laboratories to meet standards. Peggy and Heidi both discussed ways other Clinical lab Scientists can be prepared to take on similar opportunities to expand growth when these opportunities arise. Peggy and Heidi also discussed the role of mentors on their journey and how the audience could learn more about pSMILE.

Listen to hear full episode!

You can get more information about pSMILE and support them by visiting website at psmile.org https://psmile.org/team.cfm


For more information, you can reach Lona Small directly at lonasmall@lonasmall.com and reach us at eLABorate Topics at elaboratetopics@directimpactbroadcasting.com.

Please subscribe to eLABorate Topics at directimpactbroadcasting.com and your favorite podcast platform.

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eLABorate Topics
Leadership and Technical Strategies for Medical Laboratory Professionals to excel inside and outside of the lab..

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About your hosts

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Tywauna Wilson

Tywauna "Coach Tee" Wilson is an accomplished medical laboratory leader, author of "Some Leaders Wear Lab Coats," and co-host of the "eLABorate Topics" podcast. As founder and president of Trendy Elite Coaching and Consulting, she develops best-in-class leaders through coaching programs and leadership training. With two decades of experience, including as a lab manager and technical director, Tywauna leverages her clinical expertise to mentor laboratory professionals. Through Trendy Elite's Standout Leader Academy and her own initiatives, she empowers professionals to enhance their leadership skills, expand their influence, and excel in their careers. Tywauna is committed to guiding the next generation of confident, competent laboratory leaders
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Stephanie Whitehead

It isn’t every healthcare leader who can seamlessly lead through the chaos of managing a large healthcare operation while navigating the rapid changes in healthcare. But this is exactly the environment where Stephanie Whitehead not only shines but thrives!

Stephanie is an executive-level leader that fueled by her passion for helping others in the medical profession achieve operational excellence. Intrigued by the evolving nature of the laboratory field and its strong impact on patient treatment, she had an early determination to leave an indelible mark on the laboratory profession.
Stephanie is a co-host who offers a unique blend of clinical knowledge, practical advice, and personable humor. Stephanie’s niche has always been the ability to see problems with a wide-lens view and then, narrow them down to connect the dots, take action, and drive results.

Contact her at stepanie.y.whitehead@gmail.com or StephanieYWhitehead on all social media

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